COVID-19 Safety Measures
The safety of your child, the team and families during the Corona Virus outbreak is our priority. We are following Government advice and will be guided by them, whilst being flexible and ensuring children are happy and making progress with their learning whilst at nursery.
We’ll be regularly monitoring the situation and will update procedures as and when advised and guided.
We have devised procedures that we will all need to follow so that your children, the team and families remain safe.
- Please keep social distanced when waiting outside and follow our signage.
- Everyone entering the building must wash their hands.
- We can’t social distance young children, the guidance says we should keep them in small consistent groups with the same peers & team.
- All of our team have completed a Covid19 safety course to ensure they are aware of how to stay safe.
- We’re washing our hands more frequently and we’re wiping down high use areas more frequently too.
- Rooms will be adapted to ensure we can clean them effectively.
- Every evening our cleaners will complete a thorough deep clean of all areas.
- We are ensuring good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ method.
- If a child or member of the team has a new persistent cough and/or temperature, they will be sent home to take a test and self-isolate whilst we await results
- The team will still comfort children as we fully recognise they need reassurance and hugs.
- PPE will only be worn when caring for a child who is unwell as per guidance, keeping nursery ‘normal’ is important whilst staying safe.
You can read our COVID-19 policies here (PDF)
On arrival at nursery
There will be clear and visible signage telling you what to do. Examples are visible here on this page. Once you have arrived at your nursery’s car park, ensure you follow social distancing rules until you reach the first sign approaching the entrance of your nursery.
Then follow the guidance as set out on that sign and by the team.
Picking up your child
Ensure you adhere to the same social distancing rules that you observed on arrival. Your child will be brought out to you at the door.
We have to be guided by the Government and their advice. We will keep everyone updated as procedures change.
We have also published some FAQs – frequently asked questions – if you have a question that is not answered below, please contact us
What is your approach to operating nurseries during the pandemic?
Our priority is the safety of our team, children and their families. We are following the government guidance and continue to be led by this, updating our procedures as we need to. We will continue to introduce new measures to ensure we are meeting the requirements set out by the NHS, Public Health England and Department for Education.
What safety measures will be in place for my child’s return to nursery?
In line with current recommendations, we have put many additional measures in place to keep everyone safe which include nursery access restrictions, social distancing for our team and enhanced hygiene practices. We’re also following the below:
• Please keep social distancing when waiting outside and follow our signage.
• Everyone entering the building must wash their hands.
• We cannot social distance young children, the guidance says we should keep them in small consistent groups with the same peers and team.
• All of our team have completed a Covid19 safety course to ensure they are aware of how to stay safe.
• We’re washing our hands more frequently and we’re wiping down high use areas more frequently too.
• Rooms will be adapted to ensure we can clean them effectively.
• Every evening our cleaners will complete a thorough deep clean of all areas.
• We are ensuring good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ method.
• If a child or member of the team has a new persistent cough and/or temperature they will be sent home to take a test and self-isolate whilst we await results.
• The team will still comfort children as we fully recognise they need reassurance and hugs.
• The team will only wear PPE when caring for a child who is unwell, we want to keep nursery as normal and fun as we can whilst following the Government’s advice.
How will you be managing social distancing requirements?
At drop off and pick up times we are asking parents to maintain social distancing and wear a mask whilst waiting for a team member to greet you. We will welcome your child at the door, take them to wash their hands and start our day. At the end of the day, we will bring your child to you and hand over at the door. Signage at the nurseries will help guide you.
We have made changes to our indoor environments and the organisation of activities to encourage children to naturally use all areas of the room, rather than congregate in one area. Outdoor play will be limited to one group at a time. We have also looked at our staff areas and provided guidance to our team on how to implement social distancing in the nursery. We recognise that social distancing for our nurseries represents a challenge for young children who like close contact with adults and other children and we want to reassure you that we won’t stop hugging children when they need a cuddle or some reassurance.
Will staff be wearing PPE such as masks?
We want to make nursery feel as normal as possible for everyone whilst keeping everyone safe and for that reason, staff will only wear PPE when very close contact with an unwell child is required during the day and they need to be isolated whist awaiting collection. Staff can wear PPE throughout the day if they wish to and they must wear a mask when taking children to and from the door.
Are staff being tested?
Staff and children can be tested if they display symptoms and we can provide support with this should we need to. Staff are also encouraged to take a Lateral Flow Test on a weekly basis to detect anyone who is asymptomatic.
What additional cleaning and hygiene processes are you putting in place?
We will be regularly cleaning and disinfecting surfaces and objects that are frequently touched by children and adults. These include high-risk contact areas such as door handles and doors, toys and children’s resources, light switches, taps, toilet flushes, sinks, countertops, handrails and banisters. As well as ensuring that staff and children are cleaning hands more often than usual, we are ensuring good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach to any coughs or sneezes. Children will be supported to ensure they wash their hands thoroughly.
What happens if a child or staff member becomes ill during the nursery day?
If children or staff develop any symptoms such as a new continuous cough or a high temperature we will take immediate action. Staff will be asked to return home immediately, self-isolate and seek a test. For children we have a dedicated isolation area where they will be taken and cared for by a member of staff who is known to them until a parent can come and collect them. No staff member who has COVID-19 symptoms, (or who has a member of their family displaying symptoms) will be admitted into the nursery until they have either completed self-isolation in line with government guidance or have had a test and tested negative.
How will you support children’s understanding of the new measures and practices?
We’ll continue with our regular hand washing and talk about the importance of good hygiene practices, this forms part of our daily routine outside of a pandemic and we have posters to enforce this message.
Will you continue to plan activities for my child?
We continue to follow the EYFS and ensure that children are accessing provision for the 7 areas of learning, children are observed and planned for on a daily basis to ensure we are bridging gaps in learning.
What if my child is poorly (not COVID-19 related) do they have to stay away?
We ask parents to retain their usual vigilance around not sending their child to nursery if unwell. Please speak to your nursery manager if in any doubt.
What are the key points you have put in place to keep everyone safe?
• Anyone displaying symptoms COVID-19 e.g. a high temperature, new, persistent cough and loss of taste and/or smell will not be able to attend nursery
• Social distancing, as far as possible, will be promoted
• PPE will be used in the setting when caring for a child who is displaying symptoms or when dealing with incidents involving bodily fluids
• Enhanced cleaning of all areas and especially touch points
• Regular handwashing
• Careful monitoring of children’s health
If there is a confirmed case of COVID-19, will parents be told?
If there is a confirmed case connected to the nursery, staff or children, we will advise you by email, whilst maintaining confidentiality.
How will social distancing be respected in nursery?
All families will be asked to respect social distancing when arriving at nursery for drop off and collection. At nursery, we will aim to achieve this by:
• Minimising the movement of children and staff between rooms or within communal spaces
• Using the outside areas as much as possible
• Spending time in consistent groups (bubbles)
• Each room working independently of other groups
• Providing more areas and time slots for staff to have their breaks
• Keeping the same staff member with the same bubble group as far as possible
Will my child be comforted if upset?
Social distancing must be carefully balanced with ensuring the emotional wellbeing of each child. If your child needs their comforter or a hug, this would never be denied and we will do everything we can to comfort and reassure them.
Our team are experienced at settling children and nothing has changed. We will care for your child in the same loving ways we always have, offering support and comfort.
Will you talk about the virus at nursery?
Whilst we do not want to frighten the children, it is important that we recognise that this has had an impact on them and their families. It might also be that some children might have had a bereavement in the family. We have stories that talk about the virus and the team will talk about the importance of handwashing and coughing safely.
It is important that we are receptive to any thoughts and fears and give the children the opportunity to ask questions.
If we have any concerns, we will always share these with you. It is useful if you can reassure your child about their time at nursery and that they will have friends to play with, they will have fun, but they must wash their hands lots.
Dr Dog explains coronavirus – https://www.twinkl.co.uk/resource/dr-dog-ebook-eyfs-t-p-843
This book is aimed at early years children and was written by the London School of Hygiene
If a child in the same bubble group as my child is unwell, will I be told?
You will be told if a child in your child’s bubble group tests positive for COVID-19, but the child’s name will remain confidential.
How will you encourage children to maintain social distancing but still enable them to play alongside one another?
This is probably one of the hardest issues to manage. Young children are naturally very affectionate with one another and learning to play alongside, together and to share are very important life skills. We will talk to the children about being careful, taking turns, not pushing past each other and so on.
We will ensure that handwashing and hygiene is paramount and that our team maintain social distancing and organise their bubbles in such a way as to minimise contact with another bubble.
We must remember that it has been deemed that it is safe to open nurseries and that as long as we adhere to our safe operating procedures, reviewing our practice and being vigilant, then we are doing the best we can do. It is impossible to eliminate all risk.
Can my child be tested?
If your child is displaying symptoms of coronavirus, you can book a test online through the NHS website. Those who test positive will be contacted by the NHS test and trace service within 24 hours to establish who they have been in contact with and could have infected. If positive, the other children and staff attached to that bubble group will need to self-isolate. Even if the members of that group get tested and this comes back negative, the infection could be incubating and so the 10 days self-isolation still applies.
My child is due to start for the first time, will I need to organise some settling in sessions?
It is important that parents are involved with the settling of their child, this promotes a positive partnership from the very start of your Boys & Girls journey. Parents of new children can enter the nursery, they must keep a strict distance between the other children and team members during this time.
My child is teething and might require Calpol
One of the main symptoms of COVID-19 is a high temperature and so we cannot accept any children who require Calpol in case it is masking a temperature. If you know your child is teething and maybe looks flushed, please speak with the nursery manager and we are happy for you to supply teething granules or gel. Latest research shows that teething does not cause a temperature so if your child does develop one, there is likely to be something else causing it.
Can I bring a bag in from home?
Please bring in a bag that can hang on your child’s peg with spare clothes, nappies, wipes, formula and their comforter.
Will you give prescribed medicine?
If your child requires medicine, your manager will ask you to complete a form at the door and we will administer as required.
What should I do if there is a long queue to get into nursery?
Please be patient, we are bringing the children into nursery as safely as possible. If we find that the drop off and collection times are becoming too busy then we will allocate slots to all families.
Are the team aware of all the new procedures?
All the teams have received a Covid induction and specifically information on signs and symptoms and how to react to a suspected case of COVID-19, handwashing, good hygiene and social distancing. They have been made aware of the track and trace and understand the requirements of them both inside and outside of nursery, everyone has completed an online training course.
I am sure you will appreciate that this is a learning curve for everyone and that they will all be doing their best to keep everyone safe, so we ask for your support as we work through all these adjustments. However, we are trying our best to limit any chance of infection and this is why we have put our safe operating procedures into place.
We do rely on everyone in our community to try and follow the rules outside nursery as well and help keep nursery safe and virus free. We would ask you to be cautious in favour of staying away, rather than bringing in your child in if they seem at all unwell.
We are continually reviewing guidance and will notify you of changes to our policies and procedures.
Will I be charged if my child’s bubble is closed?
We understand that the impact of having your child at home whilst trying to work is a challenge and may mean that you are unable to work for the isolation period. For this reason, if your child is identified as a close contact and their bubble is closed, your fees for the period of closure will be credited to your account.
Last Update 20.5.2021
Signage you will see on arriving at the nursery
Please ensure you follow these instructions to help us maintain everyone’s safety.